A connection needs help
A source says Needs your help, or stops bringing anything in. What to try.
Check its card
Open Connections. Each source says how it's doing:
- Reconnecting automatically: a short hiccup. It retries by itself.
- Waiting for first sync: just connected. Give it a few minutes.
- Needs your help: open Details. It says what went wrong and what to do.
Common fixes
- "needs you to sign in again": press Reconnect and sign in. On a hosted Machine, Google and Microsoft reconnect from your setup page.
- Microsoft still setting up access: it tries again by itself.
- Slack: check your Maton API key and the Slack connection in Maton.
- Android: open the OpenClaw app on the phone, and allow it notification access.
On your own computer, assistant doctor checks every source and prints the fix for each problem.
Still stuck? See Get support.
Something missing or out of date? Write to support@themachine.computer.