Get support

Write to us, or report a problem from your dashboard. Send a support bundle from your own computer.

Write to us

Email support@themachine.computer. A person answers.

On a hosted Machine, the dashboard's footer has "Something's wrong?", which opens your account's Report a problem form.

From your own computer

Run assistant support-bundle. It saves a file with versions, the checks from assistant doctor, recent logs and your settings, without keys, tokens, passwords or addresses. Look through it, then send it to whoever helps you.

For a bug in the open-source app, open an issue on GitHub, with made-up data only.

Something missing or out of date? Write to support@themachine.computer.