HelpTroubleshooting

No new cards

Reviews are off, waiting, or stopped on your model's usage limit. How to tell and what to do.

  1. Reviews are off
  2. Your model's limit
  3. A run failed

Cards come from reviews: your Machine reads what came in, in small batches, within about an hour.

Reviews are off

The top of Suggestions says "Reviews are off, so no suggestions arrive yet." On a hosted Machine, press Turn on reviews. On your own computer, run ./install.sh --activate.

Your model's limit

When your AI plan's limit is reached, reviews wait until it lifts. Connections, then Reviews, shows it next to the run, with when it resets. Settings, Model shows your limits. See Model.

Nothing is lost while it waits: what came in is reviewed once it can.

A run failed

Recent runs under Reviews shows each run. A failed batch is tried again by itself.

Something missing or out of date? Write to support@themachine.computer.